Here, we take into consideration your questions seriously so please be advised that you need to see the FAQs page first to avoid raising questions already addressed there.
Please note our working hours: Working days from 8:00 a.m. to 4:00 p.m. There is no working time on weekends and public holidays.
We usually manage to respond to emails on weekdays with just one request within 24-48 hours. If your questions are not addressed after 48 hours, it means that they are either already addressed on the FAQs page or they are out of our response scopes.